A: We are proudly based in Cape Town, South Africa! While we operate primarily as an online store to serve businesses across the city and beyond, our heart and warehouse are right here in the Mother City.
A: Absolutely. If an item you need is out of stock, please contact us directly. We can often give you a reliable restocking date and may even be able to place a backorder for you to ensure you get it as soon as it arrives.
A: Yes, we do! We love helping businesses outfit their entire office. If you are looking to place a large order or are interested in a recurring supply arrangement, please visit our "Get a Custom Quote" page or contact us directly. We offer competitive pricing for bulk purchases.
A: Yes, we offer shipping across Cape Town and wider South Africa. We partner with reliable courier services to ensure your orders arrive safely and on time.
A: Shipping costs are calculated at checkout based on your location and the size of your order. Major SA Towns: Delivery typically takes 2-3 business days.
A: Yes, absolutely! We greatly appreciate and reward our customers who place larger orders. At Tesvz Enterprises, we understand that outfitting an entire office or team requires a significant investment, and we believe in making that as cost-effective as possible for you.
A: We want you to be completely happy with your purchase. If you receive a product that is faulty or damaged, please contact us within 7 days of delivery to arrange a return or exchange. For change-of-mind returns, items must be unopened and in their original packaging. Please see our full Returns Policy page for more details.
A: Yes. We stand behind the quality of the products we sell. Most of our items come with a manufacturer's warranty against defects. The specific warranty duration can vary by product, so please refer to the product description or contact us for details.
A: Of course. A tax invoice is automatically generated with every order and will be emailed to you upon confirmation of payment. You can also access it from your account dashboard on our website.
Yes, absolutely! We greatly appreciate and reward our customers who place larger orders. At Tesvz Enterprises, we understand that outfitting an entire office or team requires a significant investment, and we believe in making that as cost-effective as possible for you.